Privacy Policy

YOU ARE CONSENTING TO OUR PRIVACY POLICY BY VISITING https://www.honlhealing.com

OVERVIEW

Honl Healing is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website at https://www.honlhealing.com/ (the “Site”), and how we collect and use that information.

The terms “we,” “us,” and “our” refers to Honl Healing. The terms “user,” “you,” and “your” refer to site visitors, customers, clients and any other users of the site.

The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name, phone number, and email address.

The term “service” includes but is not limited to therapy, coaching, subscription, education, digital products for sale, blogging, writing, video media, and podcasting.

Use of Honl Healing, including all materials presented herein and all online and in-person services provided by Honl Healing, is subject to the following Privacy Policy. This Privacy Policy applies to all site visitors, customers, clients and all other users of the site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.

COOKIES

We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). We’ll also use cookies to keep track of cart contents while you’re browsing our site. You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.

INFORMATION WE COLLECT

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days. Security logs are retained for 60 days.

 This Site only collects the personal information you voluntarily provide to us, which may include:

  • Your name

  • Your telephone number

  • Your email address

  • Your physical location and/or address

  • Your payment details

Third-party service providers we use who may have access to some of your data include: Google Analytics, Stripe, Paypal, Facebook, Twitter, YouTube, Instagram, Pinterest, iTheme Security. The information you provide is used to process transactions, send periodic emails, and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties. We will never sell your information or share it with third parties other than those listed here without your express permission. We collect information about you during the checkout process on our store. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order

  • Respond to your requests, including refunds and complaints

  • Process payments and prevent fraud

  • Set up your account for our store

  • Comply with any legal obligations we have, such as calculating taxes

  • Improve our store offerings

  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for two years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

PAYMENTS

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

THIRD PARTY LINKS

The Site may contain links to third party websites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties.

ACTIVITY

We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the Site.

SECURITY

We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

CHILDREN

To access or use the Site, you must be 18 years old or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the Site.

GDPR COMPLIANCE

We make every effort to be GDPR-compliant; should you have a concern about how your data is being used, please send an email to [email protected].

As a reminder, you have the following 8 rights under GDPR:

  1. The right to be informed – all organizations must be completely transparent in how they are using personal data (personal data may include data such as a work email and work mobile if they are specific to an individual).

  2. The right of access – individuals will have the right to know exactly what information is held about them and how it is processed.

  3. The right of rectification – individuals will be entitled to have personal data rectified if it is inaccurate or incomplete.

  4. The right to erasure – also known as ‘the right to be forgotten’, this refers to an individual’s right to having their personal data deleted or removed without the need for a specific reason as to why they wish to discontinue.

  5. The right to restrict processing – an individual’s right to block or suppress processing of their personal data.

  6. The right to data portability – this allows individuals to retain and reuse their personal data for their own purpose.

  7. The right to object – in certain circumstances, individuals are entitled to object to their personal data being used. This includes, if a company uses personal data for the purpose of direct marketing, scientific and historical research, or for the performance of a task in the public interest.

  8. Rights of automated decision making and profiling – the GDPR has put in place safeguards to protect individuals against the risk that a potentially damaging decision is made without human intervention. For example, individuals can choose not to be the subject of a decision where the consequence has a legal bearing on them, or is based on automated processing.

 UPDATING YOUR INFORMATION

You may access and correct your personal information and privacy preferences by contacting us via email at [email protected].

CHANGES TO THIS POLICY

You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. We will notify you of any changes to this privacy policy by posting those changes on this page.

CONTACT

If you have questions about our privacy policy, please email us at [email protected].

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